You must be aware of the services that QuickBooks offers. One most efficient of them is payroll, which help users in paying employees, managing employee benefits and a few other things. It is important to download payroll and QuickBooks updates timely to use the feature more effectively. Sometimes, while doing so, users get QuickBooks error code 12002. The incorrect browser and security settings or interference from the firewall are the leading causes of this payroll error. We can fix the error by resetting the Internet Explorer settings. Further, in this blog, we will discuss about other solutions to resolve QuickBooks payroll update error 12002, so stay connected until the end.
If you are annoyed of QuickBooks error code 12002 and want to get rid of it right away, call on QuickBooks tech support number and get technical assistance from the QuickBooks technical support team
Reasons why you are getting QuickBooks payroll error 12002?
Given below is the list of known reasons that trigger the error:
- Security software not allowing QuickBooks to connect with the Intuit server.
- Internet Explorer settings are incorrect, and it is not set as the default browser.
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Fixing QuickBooks payroll error 12002 with Different Methods
Method 1. Reconfigure Internet Explorer settings to fix error 12002
- Within Internet Explorer, click on the Tools menu and choose Internet Options.
- Go to the Security tab and click the Globe icon and make sure the security level is set no higher than Medium-high.
- Go to the Connections tab, and choose Never Dial a Connection if you do not use the dial-up node (DUN). If you utilize the same, pick the correct ISP and select OK.
- Select LAN settings, choose the automatically detect settings option and click on the Use a Proxy Server checkbox. If it is selected, you need to document the complete address and port.
- Do not uncheck the Use a Proxy Server checkbox if the port is other than 80. If it is port 80, uncheck the Proxy Server checkbox for testing.
- Click OK and then choose the Advanced tab, and select Restore Advanced Settings.
- Click Settings and then check if TLS1.2 is selected, and select OK.
- Close the Internet Explorer window and reboot your PC.
Method 2. Reset Firewall settings manually to add firewall port exception for QuickBooks
- Click the Windows Start menu, enter Windows Firewall in the search field and open Windows Firewall.
- From there, choose Advanced Setings and right-click Inbound Rules.
- Select New Rule, then Port and click Next.
- Check if TCP is selected and enter the specific ports in the Specific local ports field.
- After entering the port according to your QuickBooks version then click Next and choose Allow the Connection.
- Mark all the profiles, create a new rule with name ‘QBPorts(year) and click Finish.
This brings up to the end of the blog. Hopefully, the troubleshooting process discussed above will work for you to eliminate QuickBooks error code 12002. If they don’t work, consult the certified QuickBooks expert’s team for assistance by calling us on our customer service number 1-855-948-3646.
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