QuickBooks Freezes when Trying to Email Invoice
QuickBooks Freezes when Trying to Email Invoice

Troubleshooting Methods to Follow If QuickBooks Freezes when Trying to Email Invoice

The QuickBooks Desktop program offers numerous accounting solutions to its users. It does everything from managing an employee’s data to allowing users to access their respective online bank accounts. In fact, you can even generate invoices and transactions and, at the same time, transfer them using various emails. However, sometimes, your QuickBooks freezes when trying to email invoice. As it can appear due to multiple reasons, in this blog, we will try to gather info on the reasons and, at the same time, get to know two ways of repairing the issue. Go through this blog completely.

Get immediate assistance from our technical support team through Toll-Free 1.855.738.2784 if your QuickBooks stops responding while sending email invoices.

Why Does QuickBooks Not Respond When Attempting to Send an Email?

Sometimes, it can be difficult to comprehend the exact reason behind the error. Thus, to help you identify the cause, we have provided some of the most common reasons here. Check them out-

  1. The email preference setting in the QuickBooks Desktop might not be accurate, due to which the issues keep arising.
  2. One of the other reasons might include the damaged installation of the QuickBooks application.

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Which Methods Should I Apply If My QuickBooks Get Stuck While Emailing an Invoice?

Have you been struggling to fix the issue? Were you not able to eliminate the problem even after several tries? Well, you must try out two troubleshooting methods that are mentioned below-

SOLUTION 1: Make Use of Webmail to Send Emails

  1. First of all, launch the QuickBooks Desktop.
  2. Go to the ‘Edit’ menu and then choose the ‘Preferences’ option.
  3. Tap on the ‘Send Forms’ option, available on the left side of the screen.
  4. Further, shift to the ‘My Preferences’ tab, and in the ‘Send Email Using’ section, opt for the ‘WebMail Providers’ option.
  5. After that, provide all the requisite info by tapping ‘Add’.
  6. In the next step, choose the ‘OK’ button to save the new changes.
  7. In order to edit the email preferences, tap on the ‘OK’ button again.
  8. Finally, when asked, attempt to send an email.

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SOLUTION 2: Modify Email Preference Settings For Your QuickBooks Desktop

  1. Start by opening QuickBooks on your desktop.
  2. Click on the ‘Edit’ section and then move the cursor to ‘Preferences’.
  3. Now, hit the ‘Send Forms’ option.
  4. From the ‘My Preferences’ tab, opt for ‘Send Email Using’ and tap ‘OK’.
  5. In the following step, move back to the ‘Edit’ section and choose ‘Preferences’.
  6. After selecting ‘Send Forms’, go to the ‘My Preferences’ menu.
  7. Now, tap ‘QuickBooks Email’ and then ‘OK’.
  8. Click ‘Preferences’ followed by the ‘Edit’ button.
  9. Hit ‘Outlook’ and then ‘OK’.
  10. Quit the entire window, and at last, reboot your system.

As we come to an end, we hope that you must have acquired relevant knowledge about the issue and have appropriately fixed it without any hassle. So, in case your QuickBooks freezes when trying to email invoice, take reference from this blog. Apart from this, if you require any other additional information about the same problem, have direct communication with one of our experienced professionals without any hesitation at 1.855.738.2784.

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