QuickBooks error code 15102

Resolve the QuickBooks error code 15102

QuickBooks error 15102 is a common error that occurs when the user tries to download a payroll or QuickBooks desktop update. It comes up with an error message stating “Failed to reset update”. If you are also facing any such error, then make sure to read this post carefully and implement the required steps to rectify the issue and its root cause. Moreover, you can also contact our QuickBooks support team at our toll-free number+1-844-521-0490and ask our experts to fix the error for you.


Causes of QuickBooks error 15102

  • In case the download link is invalid and the shared download option is turned on
  • Or the QuickBooks is being run in the terminal service environment in the multi user mode
  • Also, if the user is using an outdated version of QuickBooks
  • In case the user is not running the application as an admin
  • Or if you are a windows vista user, and not logged in as windows admin

Solutions to fix QuickBooks Error code 15102

The user can get rid of this error, by verifying the mapped location is accurate. The steps to be followed are:

  • Firstly, click on F2 and open product information window. The user will see the mapped location path, which he needs to note down
  • After that visit the help menu and then click on update
  • The next step is to authenticate the information in the download location, click on options tab
  • If the shared download is set as yes then ensure that the drive in the download location has to be the same rive that is there in the product information window
  • Or if the shared window is set to no, then make sure that the directory in the download location is also same as the one in QuickBooks installation
  • Change the state of location, if incorrect
  • And then if yes is selected in the shared download, then change it to and click on save
  • Or else, make it yes and save
  • Click on close tab
  • And lastly, download the payroll tax table again

This brings us towards the end of this post, where we hope that the information shared above might be of some help in fixing the QuickBooks error code 15102. Moreover, if you are facing issue continuously, then feel free to call at our toll-free number +1-844-521-0490, our experts will be happy to help you.

Elanie miller is an all-rounder, with the best knowledge in Accounting, Finance, Marketing, and Small Business Operations. She is a graduated in Taxation,Finance, and Business Administration. Moreover, he is a Certified QuickBooks ProAdvisor and a Member of Intuit’s International Trainer/Writer Network.