QuickBooks Error 6000 77
QuickBooks Error 6000 77

QuickBooks Error 6000 77? A Quick and Easy Way to Fix it

QuickBooks Error 6000 77 often occurs when attempting to open a company file. The error message reads as follows-
We’re sorry. QuickBooks encountered a problem. Error codes: (-6000, -77).
While a standard error, it can lead to loss of time and critical company data as it does not allow company files to open on the QuickBooks Desktop. There are several reasons for QuickBooks Error Code 6000 77 and a few ways to troubleshoot it.

However, you can call our support team at 1.855.738.2784 if you want professional assistance with this error.

Reasons for QuickBooks Error Code 6000 77

It is important to know the causes of an error before troubleshooting it. This helps us avoid making the same error in the future. Two reasons QuickBooks Desktop shows Error 6000 77 are as follows-

  1. Corrupted or damaged .ND or .TLG files.
  2. There is a damaged folder on your QuickBooks Desktop.

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Troubleshooting QuickBooks Error Code 6000 77

This section will share some solutions for the QuickBooks Error Code 6000 77. We recommend you follow the steps carefully to avoid losing critical company data.

Solution One- Rename the corrupted .ND and .TLG files

Since the error often occurs due to .ND or .TLG files that are corrupted or damaged, renaming the files is one way to troubleshoot the error. Use the following steps to troubleshoot the error-

  1. Begin by opening the folder that contains your company files. The default location for these files is C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files.
  2. Find files that share the same name as your company files but have the extensions .ND and .TLG
  3. Once you have found the file, right-click on it and choose Rename.
  4. After the file extension, add the word “old.”
  5. Press Enter.

Proceed to solution two if this solution does not resolve the error.

Solution Two- Run File Doctor

File Doctor is a tool designed to help recover damaged files and solve network issues in QuickBooks. Thus, using it to repair corrupted files can be an efficient troubleshooting mechanism. Here are the steps on how to do so-

  1. Download and Install the QuickBooks Tool Hub
  2. Select the Company File Issues tab from the left-hand side of the screen.
  3. Select the option that says Run QuickBooks File Doctor. This application can take up to a minute to run.
  4. Select your company files from the drop-down menu that appears. If your file isn’t visible, you can also use Browse and Search for it.
  5. Click on the option that says Check Your File.
  6. Select Continue.
  7. Once the above steps are done, enter your QuickBooks admin password.
  8. Select Next.
  9. Once the scan is over, you can open your QuickBooks and company files to see if the error has been resolved.

If the QuickBooks Error 6000 77 persists on your QuickBooks Desktop, you can contact our support team for additional professional assistance at 1.855.738.2784.

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