SMS for ecommerce

10 Reasons Why Your eCommerce Business Needs SMS Notifications

Since the dawn of time, we have always known that efficient communication is critical. A company that journeys efficiently has an edge over its rivals. Using older technology “SMS Broadcast” is the finest technique to communicate for an eCommerce firm that is trying to retain clients through their service. SMS fits the criteria for all types of eCommerce enterprises, with a high open rate of over 98 percent and the lowest possible price.

Irrespective of the growth of alternative messaging services, SMS is probably the most commonly utilized way to communicate, expanding at a rate of 4% each year. SMS notification is something that no eCommerce market leader or new eCommerce startup can afford to overlook. Let me explain why this is the case.

  1. SMS alerts increase consumer commitment

SMS notifications are an excellent approach to interact and retain clients. Because living is hectic, a quick and useful SMS informing the progress of a purchase is ideal. SMS purchase alerts such as exchange of contracts, despatched, out now for arrival, and delivered keep customers engaged and happy.

Delivering true SMS notifications to clients at each stage of an order not only creates value but also assists a digital international trade firm in reducing incoming inquiries. When a consumer receives extra care and exceptional treatment from a vendor, their loyalty increases, as do the customer return rate and likelihood of recommending others.

  1. Alert messages enable businesses to connect more quickly.

Users love SMS to other forms of communication because it keeps them informed neither requiring extra work or disrupting their usual schedule. With a single click, this available materials SMS notice provides the much-needed information in a flash.

Since SMS takes less time to read, 90% of SMS are read within 3 minutes of delivery and 94% are read within 5 minutes of delivery. This is why online store behemoths such as eBay, Amazon, Snapdeal, and Flipkart make extensive use of Notification system plugins on respective websites.

  1. Sms opens the door to future promotional strategies.

A well-informed order delivery is appreciated by today’s provider client. When you’ve excelled at customer orders, including a loyalty or discount coupon in the order delivery SMS might help you entice the consumer to return for more. This method not only multiplies a pleased client’s grin but also neutralizes a disgruntled one.

SMS notification opens up new advertising chances in the future, but also keep in mind that some clients detest receiving too many SMS notifications.

  1. SMS does have a greater rate of activation.

SMS has a staggeringly high open rate in comparison to email notifications. It does have a 98 percent response rate and surpasses its nearest competitor, email (20 percent open rate) and Twitter (29 percent open rate). This is mostly due to the fact that, on average, a person glances at his or her phone 150 times each day, particularly when they feel the buzz or hear the tone of a new SMS.SMS has a greater rate of activation. 

  1. SMS notifications are dependable

SMS notifications, like messages, will not have to contend with trash or filtering, assuring 100% transmission to operational cellphones. As a result, an SMS is more like a direct contact to your consumer with no boundaries. And there’s nothing more thrilling for a consumer than receiving his or her purchase, and that each uninterruptedly sent order notification SMS maintains that sense of passion.

  1. Alert messages, save money.

Everyone must be grateful to Matti Makkonen, the inventor of SMS, for his invention, which saves them all a lot of time and money. SMS is the cheapest and most efficient means of communication when compared with other methods.

For instance, during Prime Day 2016, Amazon received 600 orders every minute. Consider the cost, time, and technology required to transmit the order status of all orders at each stage if SMS had not been available.SMS notification saves money.

SMS subscriptions purchased in quantity may price as little as 0.0035$/SMS, and because of the automated SMS order notification plugins provided for eCommerce websites, sending SMS alerts to customers takes less than a second. SMS effectively communicates with all of your consumers while leaving cash on hand. To be honest, it is difficult for any eCommerce business to compete without employing SMS alerts.

  1. SMS bridges the gap between altering behavior

SMS is one route that has existed since the dawn of the mobile era. It really has responded to shifting software phones and operating systems better than any other mode or app. SMS, in addition to being an excellent independent medium, may be used to promote other marketing mediums such as shopping applications, social networks, and emailing.

For instance, you may utilize order management SMS to advertise your eCommerce app as an alternative method of tracking orders by including a link that can launch or install applications. SMS fills the gap between altering behavior.

 

  1. SMS transaction notice simulates the physical universe

Consider yourself a client who received no purchase verification after paying your damn difficult money on the internet; you could feel deceived for a time. Notification aids businesses in bridging the virtual and physical worlds. A swift shipment notification SMS provides you the pleasure of physically possessing your item, and subsequent order tracking SMS guarantees that this sensation lasts until distribution.SMS transaction notifications simulate the real world.

Keep in mind that making your consumers anxious regarding order progress may harm your eCommerce business and enhance incoming questions (which demand extra employees) and lower consumer loyalty.

  1. SMS is not reliant on the internet.

Although unified messaging applications such as WhatsApp, WeChat, and Facebook have made their way into civilization, they remain constrained by network information costs, mobile hardware requirements, and membership. To preserve battery life or data costs, a client can turn off the internet on his or her mobile device. SMS, on the other hand, uses the ordinary mobile network and is not reliant on the internet or any other technological concerns, allowing everyone in contemporary society to be reached. Since a user’s smartphone is typically turned on at any given moment, SMS dependably delivers critical command notifications to your consumer on deadline.

 

  1. SMS can help to decrease product waste in eCommerce.

According to a Baymard Institute report, 67.45 percent of eCommerce carts are discarded, which is discouraging. Set your SMS Notification Plugin on your eCommerce website to promptly SMS a coupon code to a consumer who has departed a cart to assist you combat such instances. This attempt is successful in drawing a retracted buyer back to the website and completing the transaction, lowering the abandonment percentage.

Conclusion

“Every single cent is a penny earned.” With online shopping becoming more competitive by the day, it is more important than ever to keep costs under control while providing the greatest service in the market. Including a Free SMS order notification plugin on a business webpage is both important and prudent. To complement this, digital commerce behemoths like Amazon, EeBay, Ali Baba, Flipkart, Snap Deal, and others continue to rely on SMS as their primary channel of communication to promote and service their clients.

SMS, for its efficiency and low cost, not just to make the consumer happy, but also the eCommerce owner. When it comes to Return on Investment, the brief but accurate old timer SMS leads the list of favored ways of communicating. Nothing beats receiving a solid return on investment at a consistent rate at any stage of your eCommerce business.